Industry Recognised Leading Hand, Foreperson and Supervisor Training
Electrogroup offers Industry Recognised Training for Leading Hands, Forepersons and Supervisors in the Construction Industry looking for career advancement through professional development.
These courses have been developed by industry for the industry. The courses are developmental programs designed to build the management and leadership skills necessary for the Leading Hand, Foreperson and Supervisor roles.
Designed around core elements of leadership and management, these programs are highly accessible, interactive and practical programs that provide your employees with the skills and knowledge they need as they successfully transition from team member to team leader.
Subsidies for these Leadership courses apply for CIRT/JETCO members
What will I get out of this program?
This is an industry specific course is designed for electrical workers. Whether you’re engaged as a leading hand or wish to advance your career to the next level this course is for you. This developmental program is designed to build the management and leadership skills necessary for the Leading Hand role. Designed around core elements of leadership and management, this three-day program is a highly accessible, interactive and practical program that will provide you with the skills and knowledge you need as you successfully transition from team member to team leader.
This is a 3-day face-to-face training program.
People and Leadership
- Apply appropriate leadership skills to situations
- Understand the role that personality, cultural background, age and other attributes play in building a harmonious team
- Understand the different stages of team development and strategies you can use to meet the challenges of each stage
- Understand what motivates people and the strategies you can use to optimise performance
- Use active listening techniques to enhance understanding and show empathy
- Understand the power of non-verbal communication
- Understand how to use different questioning skills
- Identify barriers to effective communication
- Have the ability to prepare and deliver a short presentation such as a toolbox talk
- Understand the impact of time management and your own disposition towards time management issues
- Use frameworks to understand how to plan for changes in your time management choices and behaviours
- Prioritise your tasks to ensure that the importance and urgency of tasks is considered in how you spend your time
- Use problem-solving techniques to establish the root cause of a problem and come up with the best solution
People and Performance
- Identify how performance is measured for people in your crew
- Understand how performance goals and progress on them is tied to productivity
- Clearly delegate tasks to your crew
- Use assertive communication
- Use the DESC technique to provide feedback
- Understand how conflict arises and how to resolve it.
- Understand the importance of quality assurance and our role in delivery a quality product and service
- Understand the impact of planning on successful outcomes
- Know the basics of how a contract is structured and the effects of contract variations on bottom line costs
- Understand that procurement and resourcing affects productivity and where you can assist in positively impacting the procurement process
- Understand the importance of completing site paperwork and of having a paper and evidence trail
Safety and Risk
- Understand your obligations as a leading hand and a worker under the Electrical Safety Act
- Build the right safety culture amongst your work crew
- Understand the components of risk and how to put controls in place to bring the level of risk down to an acceptable level
- Understand the importance of complete, clear and logical JHAs
- Understand the importance of reporting injured workers early and supporting injured workers on their return to work