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Training Overview

Electrogroup Training (EGT) is the only electrical training college owned by the electrical industry in Queensland. The focus is on the Electrotechnology industry only and therefore provides the best training possible, delivering pre-trade, apprenticeship and post-trade courses to the electrical industry.

Refund policy


All enrolment fees are invoiced before commencement unless alternative arrangements have been made. Apprentices are refunded fees for any unit paid but not commenced.

Apprentices may be eligible for a proportional refund if they withdraw after commencing a unit of competency. Please contact reception to apply for a refund.

NOTE: Students are advised that if Student Contribution Fees for each block are not paid by the due date, you may be refused entry to future blocks until the outstanding fees are paid in full.

Student Support

Electrogroup Training will attempt to identify any particular learning requirements a student has before the commencement of training. You should advise your trainer or EGT Administration if you feel you have a learning support need that has not been identified.The earlier Electrogroup is aware, the earlier we can help to address any access and equity or learning support services that may be required. This ensures you maximise your chances of successfully completing the training.

Language, Literacy and Numeracy Support

Complaints and Appeals Policy


A formal complaint may be raised for more serious matters by requesting a complaint form from your trainer or another staff member and submitting to the College. Complaints can relate to the RTO, its trainers, assessors, staff, another learner, or a third-party providing services on the RTO’s behalf.

Electro Group will process formal complaints in accordance with its Complaints and Appeals Policy. Where Electro Group considers more than 60 calendar days are required to process and finalise the complaint or appeal, it will: